client experience alignment

Clients love clarity. Let's make sure your website gives them that clarity, so only the best clients can get through your digital doors. And once they're through the doors, they'll stay happy throughout the entire process of working with you.


There are 3 steps to this process:

1. Upload your client on-boarding documents. 

These might include your Info Pack, Client Welcome Pack, etc.

2. Complete the questionnaire below.

It's broken up into 4 sections & should take you 20-30 minutes to complete.

3. Wait for your website assessment.

This will be delivered to your inbox within 7 days after completing the questionnaire.


Help me to help you weed out those annoying clients by answering these questions

Name *
Name
http://
Big YESes
What qualities do these customers have? *
Pick all that apply
Big NOs
Process
eg. Do clients get a first draft & are surprised by what they see?
eg. Do you get a lot of clients that miss deadlines or forget what their deadlines were? Do a lot of your projects run over schedule?
Expectations